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探讨免费增值模式未来走向及其存在问题

发布时间:2011-06-10 11:32:40 Tags:,,

作者:Phil Hornshaw

游戏邦注:本文发稿于2011年1月21日,所涉时间、事件和数据均以当时为准。

免费增值游戏大有愈演愈烈的趋势。

苹果iTune App Store中,“免费增值”游戏(游戏邦注:即用户可在应用内购买虚拟道具的免费游戏)的发展正逐渐加速。主要原因在于,免费增值这种价格模式会产生许多下载量,这已经使少数公司盈利颇丰。而且从表面上看,免费增值似乎是种很棒的模式。玩家可以玩到游戏,并选择是否付费以加深体验。问题在于,随着越来越多的开发商开始以盈利为出发点,免费增值的“免费”部分有可能逐渐消亡。

越来越多的免费增值应用在App Store里有着出众的表现。目前,上升最快排行榜上有1/3是免费增值游戏。如果你对这个概念不甚熟悉,可以去看看Facebook上的游戏,那些游戏通常采用各种形式的免费增值模式。在这些游戏中,开发商将小型交易融入游戏界面中(游戏邦注:此谓“微交易”)。“免费增值”指的是含有某些需要付费购买的“增值”内容的免费游戏。《CityVille》、《FarmVille》和《Mafia Wars》(游戏邦注:这些游戏均出自Zynga之手)等Facebook上最为流行的游戏都有大量玩家,虽然所有游戏都是免费的,但开发商可通过这种模式获得大笔营收。

App Store的情况与之相似,至少在iPhone上是如此。手机游戏向免费增值模式变迁对Glu来说再好不过,这家开发商旗下的作品有《World Series of Poker Hold’em Legends Free》和《Deer Hunter Challenge》。仅仅1年前,Glu还呈现出衰退之势,但现在正鼓足劲头大步前进,因为公司决定开始制作某些免费游戏。自其首席执行官Niccolo De Massir任职、Glu于2010年初转向免费增值模式以来,公司纳斯达克股票交易量了增加一倍。

deer-hunter-challange(from intomobile.com)

deer-hunter-challange(from intomobile.com)

在利用免费增值盈利方面,Glu的实力甚至超过EA和Gameloft等大型游戏开发商。但当时公司仍未脱离险境,因为免费增值游戏首先必须积攒大批下载量,想让玩家获得更多内容并点击“购买”按钮尚需时日。然而仅仅花了1年的时间,Glu就在这个通过休闲和手机游戏盈利的黄金时代追上其他资历更深的游戏公司。

免费增值游戏示例

在通过免费游戏盈利方面,EA并非置若罔闻。EA Sports Free近期发布《疯狂美式橄榄球11免费版》,是同名游戏的精简免费版本,此前售价4.99美元。《疯狂美式橄榄球》是EA在控制器视频游戏领域最大的系列游戏之一,手机版本也是款制作精良的运动类游戏,在iPhone和iPad上有不俗的表现。

《疯狂美式橄榄球11免费版》正如其名称一样确为“免费”,但游戏功能与其付费版本相比有所减少。在付费版本中,你可以在乘坐飞机时玩游戏、带领队伍打通整个赛季进军总决赛,甚至可以在线与他人竞技,而免费版本只让你玩一场比赛,印第安那小马队对阵新奥尔良圣徒队。你可以从中选择一个队伍来玩,也可以打完整场比赛,但《疯狂美式橄榄球11免费版》允许你做的也只有这些了。体验其他内容需要你支付5美元购买完整版的游戏,这便是应用内置付费功能。

《疯狂美式橄榄球11免费版》极像橄榄球游戏的“试玩”版本,不同之处在于,试玩版通常不是很短的测试版游戏就是付费游戏的广告赞助版本。《疯狂美式橄榄球11免费版》位于上述两种类型之间,游戏设计得很棒,让你迷上其中的内容,然后吸引你花5美元购买完整版。

我并不反对EA发布免费版本来让人们对其专属橄榄球视频游戏的手机版本产生兴趣。就其本质而言,这款免费游戏让玩家爱上橄榄球运动的效果不亚于PlayStation 3等控制器上售价59.99美元的游戏。玩家可以在付全额费用购买前先试玩游戏,由于App Store不会因为用户不喜欢应用而退款,所以这无疑是个很好的选择。

小额付费带来大盈利

作为概念而言,免费增值并非不良事物。如果使用得当,这是种非常精良的模式。开发商可以制作游戏为玩家带来大量乐趣,而玩家无需付出任何东西。此类游戏会像Facebook上的游戏那样建立起庞大的玩家社群,玩家可以选择要为哪些内容付费。这样玩家便能够自由决定自己的体验及投入。

问题在于大量游戏运用免费增值的方式让玩家感到厌烦。下载《疯狂美式橄榄球11免费版》并玩过两队的比赛后,也就体验完了整个游戏。如果你想要更多内容,就需要付费。从打完比赛那刻起,游戏便不再是免费的。事实上,或许游戏从未免费过。《疯狂美式橄榄球11免费版》内容贫乏,App Store上许多免费增值游戏也是如此,这些游戏似乎是在引诱玩家付费来继续玩下去。

免费增值游戏能够带来大量盈利。你或许曾听过《Smurfs’ Village》以及它如何带来巨额盈利的故事,尽管游戏让家长感到愤怒,因为它总是“意外”地让孩子在应用内置付费功能上花费大笔金钱。这并非全是《Smurfs’ Village》的错,iPhone在输入苹果ID密码后的购买方式上也需承担些许责任。输入密码后15分钟内,你无需再次认证便可以进行购买,所以孩子们才会疯狂地在这款手机游戏中花钱。虽然其做法引发争论,但《Smurfs’ Village》与Zynga和Glu的游戏一样,确实在App Store上有着良好的表现。

因而,其他开发商也不会对此置之不理。EA和Gameloft肯定察觉到了Glu的成功,正寻找盈利的新方式。如果免费增值模式继续有良好表现,能够构建起巨大玩家社群并为开发商带来大笔营收,或许我们将会看到越来越多的游戏转向这种方式。这是简单的经济常识。

免费增值模式可能带来的问题

还有个问题,如果游戏免费版持续表现良好,市面上就会出现更多像《疯狂美式橄榄球11免费版》之类的游戏。这是个彻底的坏消息,尤其当它们开始蚕食付费游戏之时。由于免费增值模式表现良好,使App Store上充斥大量此类应用,但免费部分的内容却越来越少。或许会有更多游戏声称自己免费,但提供的内容非常有限,除非你愿意付费购买完整版。因为你需要逐渐购买游戏内的所有内容,售价0.99美元、1.99美元甚至《疯狂美式橄榄球》之类4.99美元的游戏或许需要让玩家花上更多金钱。

Smurfs’ Village(from gamescheatonline.com)

Smurfs’ Village(from gamescheatonline.com)

在《Smurfs’ Village》中,玩家可以使用“Smurf berries”这种虚拟货币来加速游戏进程。Smurf berries的最高售价可达99美元。《Smurfs’ Village》被业界认为是成功的典范,许多游戏可能会制作出自己的Smurf berries引诱玩家购买。这种境况很糟糕,但行业势必会往此方向发展。许多人认为微交易是未来游戏和开发商赚钱的趋势。但是如果更多开发商将其作为行业标准,通过小额支付慢慢榨干玩家,这种情景着实让人恐惧。(本文为游戏邦/gamerboom.com编译,如需转载请联系:游戏邦)

Watch out: Freemium might be the future of (mobile) gaming

Phil Hornshaw

Freemium games — they have a tendency to do well.

When it comes to the Apple (AAPL) iTunes App Store, the move toward “freemium” — games that are free but include in-app purchases for virtual items — is growing. This is mostly because freemium is a pricing model that gets a lot of downloads and has started to earn a few companies a lot of money. And while on its face, freemium looks like a great model that gives gamers the ability to play cool titles along with the option to expand their experience if they choose, the problem is that, as more developers see dollar signs, the “free” portion of freemium is probably going to diminish.

More and more, freemium apps are doing well in the App Store. They currently make up about one-third of the top-grossing titles. If you’re not clear on the concept, turn your attention to the games found on Facebook, which are generally freemium in one form or another. These are games in which developers like to include the ability to make small purchases from within the interface (called micro-transactions). The word “freemium” refers to the fact that the game is technically free, but includes “premium” content worked in, which requires a payment. The biggest games on Facebook, like CityVille, FarmVille and Mafia Wars (Zynga games all), have huge communities and rake in a whole lot of money even though the games are all free to play.

The same is true (at least for iPhone) in the App Store. A move to a freemium model of games has been particularly great for Glu (GLUU), the casual game maker behind titles such as World Series of Poker Hold’em Legends Free and Deer Hunter Challenge. Glu was on the decline only a year ago as it struggled in the App Store, but now is in the process of turning its ship around largely because it opted to start making some its games (sort of) free. Shares of Nasdaq-traded Glu have doubled since Glu CEO Niccolo De Massir took the job and Glu went to freemium at the beginning of 2010. Go ahead and call that a comeback.

Glu has even surpassed big game developers like Electronic Arts (ERTS) (a monster of a player in video games in general) and Gameloft (GLOFF.PK) when it comes to capitalizing on freemium. The company isn’t out of the woods just yet, since freemium games first have to garner a lot of downloads, then need time for players to want to get more out of them and start tapping those “purchase” buttons. But in just a year, Glu has managed to overtake the guys who have been doing this a lot longer than them on what is arguably the leading edge of making money in casual and mobile gaming.

The shape of things to come

EA isn’t standing on the sidelines when it comes to figuring out how to make money with free games. One new attempt is the recent release of Madden NFL 11 by EA Sports Free, a scaled-back, no-cost version of the game of the same name, which runs usually for $4.99. The Madden football series is one of EA’s biggest franchises on video game consoles, and the mobile version is a well-made sports title that plays surprisingly well on the iPhone and iPad.

Madden NFL 11 Free says “free,” and it is — but the functionality of the game is reduced substantially from its paid counterpart. Whereas in the paid version you can play football games on the fly, manage your team through seasons and playoffs, and even compete online, the free version allows you to play a single game: the Indianapolis Colts versus the New Orleans Saints. You can pick one or the other team to play as, and you can play through the whole game, but that’s all Madden NFL 11 Free lets you do; everything else requires the $5 full-game purchase, made possible by a premium purchase within app.

Madden NFL 11 Free handles a lot like a “lite” version of the football game — the difference is, lite versions are often either very short demos or ad-supported versions of paid games. Madden NFL 11 Free is something in the middle of those two concepts; it’s a great game that lets you get excited about it, then throws a door in your way that only $5 can open.

I’m not faulting EA for releasing a free version to get people interested in a mobile version of its flagship football video game franchise. On the small scale, a free version of Madden is very cool, giving players the ability to hop into football action that’s not far off from what you’d get on a console like the PlayStation 3 at a rate of $59.99. They can try the app before they commit to the full purchase, which is a nice opportunity considering the App Store doesn’t offer any refunds for apps users don’t like.

Paying piecemeal can be great – in small doses

Freemium as a concept isn’t necessarily a bad thing. It’s actually quite nice when implemented well. A developer will create a game that offers a lot of fun and doesn’t require anything from the player. Games like these build up big communities, like the ones on Facebook, and players get to choose what they might want to pay for, if they want to pay for anything at all. It gives a lot of freedom to the player to choose what his or her game experience will be and what to invest in it.

The problem is that a freemium model of gaming, when applied to a lot of games, gets scary. Once you’ve downloaded Madden NFL 11 Free and played the Saints against the Colts, for example, you’re out of game. If you want anything more, you have to pay. The game is no longer free, and in fact, maybe it never was. Madden’s free version is just plain skimpy, just like a lot of freemium games in the App Store, and it can feel like something of a bait-and-switch to suddenly hit a pay wall to keep playing.

Freemium games make a ton of money. You might have heard the story of Smurfs’ Village and how it made buckets of cash, even though it outraged parents because it seemed to accidentally allow kids to spend lots on in-app purchases. That wasn’t even (completely) Smurfs’ Village fault, more or less, but rather a feature of how purchases on the iPhone work after you input your Apple ID password. You don’t need to reauthorize a purchase within 15 minutes of entering your password, so kids were going nuts spending their parents money on mobile Smurfs. Despite the controversy, Smurfs’ Village – like Zynga and Glu games – perform really well in the App Store.

So don’t think that other developers aren’t taking notice. EA and Gameloft are certainly aware of Glu’s success, and are looking for ways to capitalize. And if freemium continues to look great, build massive communities and make lots of money for developers, we’ll see more games swing that way. This is just simple economics.

Free… but not quite

The trouble is, if free versions of games keep performing well, the logical outgrowth is to see more games like Madden NFL 11 Free. This could be bad news — especially if they start to eclipse the paid versions of those titles. Imagine an App Store filled (even more) with freemium apps, because they seem to do so well, but with the free part becoming smaller and smaller. There would be more games that claim to be free, but offer severely limited capabilities unless you want to dish out for them. Games that might have gone for $0.99, $1.99 or even $4.99 like Madden will ultimately cost more because you’re purchasing everything within them piecemeal.

In Smurfs’ Village, players can use an in-game currency called “Smurf berries” to speed their progression through the game. In-app purchases of Smurf berries can cost as much as $99. Smurfs’ Village is considered successful — imagine if you had to purchase Smurf berries to push through the game, and many games had their own version of Smurf berries. That’s a worst-case scenario, but the industry could definitely be headed in that direction. Micro-transactions are believed by many people to be the future of how gaming works and how developers make money. But it’s a scary thought about value that buying your game in small chunks may soon be the norm as more developers find ways to clean out their players, one dollar purchase at a time. (Source: Appolicious)


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